Check our FAQ's, if you they do not answer your question feel free to contact us
Are there any shipping charges applicable to my order?
We offer free shipping on all domestic orders. Free international shipping on orders above $250.
Do you offer international shipping?
Yes, we ship internationally to select countries. Please note that additional charges and longer delivery timelines will apply. Free shipping over $250.
How long does delivery take?
Delivery times vary based on location. Generally, orders are delivered within the timeframes mentioned above.
How long does it take to dispatch my order?
If the item is in stock: Orders are typically shipped within 5–6 business days.
For custom-made orders: Delivery will take around 14 days, as crafting the jewelry itself requires approximately 10–12 days.
What is your return policy?
We offer a 14-day return policy for all unused and unworn items from prepaid orders only.
To be eligible, the returned item must:
Be in genuine condition (unused and unworn).
Have the original tag intact with the jewelry.
Please Note: Personalized jewelry and certain product categories such as perfumes, candles, coins, utensils, and religious idols are non-returnable unless defective or spurious.
What is the refund procedure for returned orders?
Refunds are processed within 48 hours after the returned product is received, inspected, and approved at our warehouse.
How do I replace or exchange a product/order?
You can request a replacement or exchange through our website or app, or contact our customer support team for step-by-step guidance.
How do I replace or exchange a product/order?
You can request a replacement or exchange through our website or app, or contact our customer support team for step-by-step guidance.
Can I cancel my personalized jewelry order?
Cancellations are not permitted once the processing of a personalized order has begun.
Free Shipping above 20000/-
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